Cónal Hickey

Vice President, Security & Resiliency Practice Leader SM, Kyndryl

Cónal is the Vice President and Global Cyber Resilience practice leader for Kyndryl in Strategic Markets. Kyndryl is the world’s largest Infrastructure services company with ~ 4,000 clients and 16bn in annual revenue. Strategic Markets is one of four externally reported segments within Kyndryl with 3.6bn revenue operating across 50 markets / countries. As Global Cyber resilience leader he is responsible for running the practice across Strategic Markets group dedicated to helping our clients become more cyber resilient in their IT and digital transformation journeys. As a senior member of the Kyndryl operations transition team, Conal was responsible for leading the IT separation workstream in the Kyndryl spin off from IBM. Prior to that role Cónal held a number of senior executive positions in IBM including responsibility for IBM’s Network Services and for all strategic and vended relationships across IBM Technology services organisation associated with Networking. He was previously responsible for running IBM Network services delivery within IBM’s Global Technology services organisation leading a team of 3,000 professionals. Prior to that he established and led IBM Cloud migration services practice enabling clients transform their workloads to digital and to move their applications across hybrid / multi-cloud environments. Based in Dublin Ireland, Cónal is married with 4 boys who are all of school going age. Cónal holds a Batchelors degree in Commerce from University College Dublin and a Masters of business studies degree from Smurfit school of business. He has been appointed as an “Ad Personam” advisor to the management board of ENISA for a term of two and a half years from 1 August 2025.  ENISA is the European Union agency for Cyber Security.